Financial Trading FAQ

1. What trading platforms do you offer?

We offer MetaTrader 4 and our exclusive TradeHubvpro Trader platform.

2. Can I have more than one trading account?

Yes. You can open multiple live or demo trading accounts for following or testing different strategies.

3. What products can I trade?

We offer many trading instruments that span various asset classes that you can speculate on using a contract for difference. You can trade CFDs on Forex, EUR & USD shares, indices, precious metals, soft commodities, and oil & gas products. Keep in mind that we offer the ability to trade both stocks and CFDs of stocks.

4. Can I purchase any investments or securities from TradeHubvpro?

We do not offer any securities apart from stocks.

5. Are you regulated?

Yes. TradeHubvpro operates as a regulated platform and complies with applicable financial regulations in the jurisdictions where we offer our services.

6. What is the maximum leverage I can trade with?

The amount of leverage we provide to retail clients is determined by applicable regulations. The maximum leverage you can use to trade forex and CFD instruments with TradeHubvpro is 1:30. Depending on the products you trade, leverage may be lower.

7. What documents are needed to open a trading account?

To open a trading account with TradeHubvpro, you need to provide a document that verifies your identity and another that verifies your address. As a general rule we accept a passport, national identity card or driver's licence for identity, and a utility bill or bank statement (no older than three months) for proof of address. If you are unsure what is acceptable, contact our Support Team.

8. How can I add funds to my trading account?

We offer several reliable and convenient deposit and withdrawal methods, including major credit and debit cards, bank wire transfers, PayPal, Skrill, Sofort and others. Log in to your account to view all available methods.

9. What is the minimum I can deposit to my account?

The lowest amount you can deposit for the first time is 1000 EUR / USD / GBP.

10. How long do withdrawals take?

TradeHubvpro processes withdrawal requests within 24 hours on business days. Once processed internally, the payment provider may still take a few hours or days to settle. E-wallets typically settle faster than card or bank wire withdrawals.

11. Why can’t I withdraw funds to my preferred payment method?

Due to anti-money-laundering regulations, deposits must be returned to the same method used to fund the account. Only profits can be sent to another payment method, and that method must be verified before it can be used.

12. How do you execute my trades?

TradeHubvpro is classified as a market maker broker, meaning we are the counterparty on the other side of your trade. Our dealing team manages collective client exposure — some clients are long, others short — and exposure is netted off. Where required, TradeHubvpro may use its own capital to hedge exposure with institutional brokers.